POLICIES – PLEASE READ BEFORE BOOKING

✨ Deposit & Payment

• A $20 non-refundable deposit is required to secure your appointment. This must be sent immediately after booking via Zelle to 945-286-4015 (Natalia Moreno).

• If the deposit is not received, your appointment will be canceled without notice.

• The remaining balance is due in cash or Zelle at the time of your appointment.

✨ Location: 3463 Bluebonnet Cir Fort Worth, TX 76109

✨ Late Policy

• A 10-minute grace period is given, but if you are not in my chair by the 10-minute mark, a $25 late fee will be added.

• At 15 minutes late, your appointment will be canceled, and your deposit will be forfeited.

✨ Appointment Prep

• Please arrive with a clean face—NO makeup, oils, moisturizers, or mascara.

• If you arrive with dirty lashes, your appointment may be canceled or you will be required to pay a $10 lash bath fee.

• Avoid caffeine before your appointment to minimize eye fluttering.

✨ Cancellations & No-Shows

• Same-day cancellations require payment of the full remaining balance. Failure to do so will result in being banned from future bookings.

• No-call, no-show? You will be permanently banned from booking with me again.

✨ Fills & Retention

• Must have 70% of your lashes still intact to be considered a fill. Otherwise, it will be charged as a full set.

• I do not work over another artist’s work unless approved prior to booking. A removal + full set may be required.

✨ Guests & Children

• No extra guests are allowed during your appointment.

• Children are not allowed for safety reasons and to ensure a relaxing experience.

✨ Refund Policy

• No refunds will be issued under any circumstances.

• If you experience excessive fallout within 24 hours, please contact me for a complimentary fix.

✨ Other Important Notes

• If you are sick or experiencing any symptoms, please reschedule. I reserve the right to refuse service if you show signs of illness.

• If you book an appointment, you agree to these policies—no exceptions.

💖 Thank you for trusting me with your lashes! I can’t wait to have you in my chair! 💖